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Social Media Results For PR & Comms Conference – Interact & Influence

Fresh, Advanced Engagement & Content Techniques Which
Influence Key Audiences & Maximise Social Media ROI For PR & Comms

A One-Day, Industry-Led Conference & Networking Event, 19th November 2013, Hotel Russell, London. Download brochure here. Reserve your place here.

A One-Day, Industry-Led Conference & Networking Event, 19th November 2013, Hotel Russell, London.
PLUS: Two Separately-Bookable, Post-Conference, Half-Day Workshops, 20th November 2013
AM) Measuring The Unmeasurable: Ascertaining The Value & ROI Of Your Coverage
PM) Twitter & Facebook: Advanced Engagement & Content Which Delivers Results

Back For A 4th Year Due To Popular Demand & Outstanding Success: Last Year’s Event Received A 97% Delegate Satisfaction Rating!

Book Before 19th September & Save Between £100 & £368. Limited Places Available At This Earlybird Rate!

Advanced Engagement & Content Techniques Which Cut Through, Showcase Key Messages & Boost ROI:

  1. Advanced Engagement & Content Techniques: Cut through and prompt genuine two-way communication
  2. Evaluate & Debate New & Current Measurement Strategies: Boost ROI
  3. New, Clever Twitter & Facebook Techniques: Maximise engagement
  4. Customer Service PR: Responsive social media which protects your brand
  5. Influential Blogging & Bloggers: Partnering with and establishing authentic, powerful blogs
  6. New Trends & Technologies: Fresh features and platforms to keep users engaged
  7. Engaging Journalists & Bloggers: Tips and tricks for extensive coverage
  8. Social Buy-In: Communicate the value throughout your organisation
  9. CRISIS! Keep Calm, Keep Posting: Preventing escalation with appropriate strategies

Why This Advanced, Social Media Results For PR & Comms Conference?

  • 40 Brands
  • 1 Compact Day
  • 1 ‘Meet The Speakers’ Area
  • 97% Delegate Satisfaction Rate On Average
  • 83%+ Senior, Client-Side Audience Split On Average
  • 150+ Decision-Makers
  • 5 Informal Lunchtime Discussions: A) Social Media, PR & Financial Services B) Integrating Content, SEO & PR C) PR & The Bottom Line D) Getting The Attention Of Younger Audiences E) Coupling Product Sales To PR Coverage
  • 3 Panel Discussions: Measurement & ROI, Social Media Innovations & Key Influencers
  • 3 Platform Spotlights: Twitter, Facebook & Pinterest
  • 4 Afternoon Networking Roundtables: A) Handling Negativity Wisely B) Online Communities C) Creating Popular Competitions D) The Value Of Social Media To Users
  • 15 In-Depth Sessions
  • 4 Double & Triple Perspectives
  • 2 Conference Chairmen
  • Facilitated Networking
  • Open Q&A

Made By PR & Comms Professionals For PR & Comms Professionals

The Latest Measurement Tools, Influencer Strategies & Innovations Which Are Shaping Social Media For PR & Comms: Engagement Showcase • Measurement & ROI Panel • Twitter Spotlight • Facebook Spotlight • Customer Service PR • Innovations Panel • Bloggers & Blogging •
Key Influencer Q&A • Crisis & Social Media • Pinterest Spotlight • Social Media Buy-In

The Social Media Results For PR & Comms Conference – Interact & Influence Programme Outline: To view the full conference programme, click here.

08.30 Registration & Coffee

09.00 Morning Chairman’s Opening Remarks
Bryan Scott, Marketing Communications Director, Metro

Engagement Showcase

09.05 State-Of-The-Art Engagement & Content Which Cuts Through & Prompts Genuine Two-Way Communication

09.05 Engagement Showcase 1
Grace Carter, Director, Consumer Marketing Europe, Tripadvisor

09.20 Engagement Showcase 2
Bian Salins, Head of Social NOW TV, BSkyB

09.35 Engagement Showcase 3
Heather Bowler, Global Communications Director, Eurosport Group

Measurement & ROI – Panel Discussion

09.50 Diverse, Innovative Measurement Strategies Which Effectively Evaluate Social Media ROI

  • Sarah Mansfield, Media Director, Unilever UKI
  • Sarah Brown, Social Media Manager, Rightmove
  • Rowan Stanfield, Social Media Manager, The Body Shop
  • Lucy Wren, Social Media Manager, Barclaycard

10.20 Refreshment Break With Informal Facilitated Networking

Twitter Spotlight

Platform Snapshot

10.40 When The Message Hits The Moment
Bruce Daisley, UK Director, Twitter

Brand Snapshot

10.55 Trailblazing On Twitter With Clever Engagement Techniques Which Raise Brand Following & Awareness
Paul Smernicki, Director of Digital,
Universal Music

Facebook Spotlight

Platform Snapshot

11.10 Reach The Right People Every Day, Everywhere
Senior Representative To Be Announced,
Facebook

Brand Snapshot

Cutting-Edge Content & Analytics Which Spur An Audience Of Fans To Actively Engage With Your Brand
11.25 Perspective OneManaaz Akhtar, Head of Marketing, Subway

11.35 Perspective Two: Charmaine Griffiths, Multimedia Director, British Heart Foundation

Customer Service PR

Creating Personal, Responsive Social Media For Customers Whilst Protecting & Promoting Brand Values

11.45 Perspective OnePaul Ray, Head of Brand and Advertising, Very.co.uk

12.00 Perspective Two: Philippa Richardson, Communications Manager, Virgin Trains
Richard Shilton, Customer Relations Real-Time Response Manager, Virgin Trains

Engagement Keynote

12.15 Advanced Engagement & Content Techniques
Dominic Burch, Head of Social Media,
Asda

12.30 Bonus Session – Reserved for exclusive partner speaker

12.50 Lunch & Informal Networking For Delegates, Partners & Speakers

13.30 Informal Lunchtime Discussions (20 minutes during lunch)

A) Social Media, PR & Financial Services
Facilitated by
Richard Hatton, Head of E Commerce, Sainsbury’s Bank

B) Social Media In Action: Integrating Content, SEO & PR
Facilitated by Sharon Flaherty, Head of Content & PR, Confused.com

C) Can PR Contribute To The Bottom Line In High-Value Brands?
Facilitated by Adam Chaudhri, PR Manager – Europe, British Airways

D) Getting The Attention Of Younger Audiences

E)  Coupling Product Sales To PR Coverage

13.50 Afternoon Chairman’s Remarks

Social Media Innovations – Panel Discussion

13.55 New Technologies & Trends Which Will Shape The Future Of Social Media Interaction

  • Greg Eden, Social Media Manager, Waterstones
  • Paul Smernicki, Director of Digital, Universal Music
  • Benoit Minvielle, Head of E-Communication channels, BNP Paribas Fortis (Fortis Bank NV)

Bloggers & Blogging

14.20 Creating Buzz Around Your Brand By Engaging The Right Bloggers & Establishing Your Own Authentic Blog
Jesse Ringham, Digital Communications Manager, Tate Gallery

Key Influencer Panel – Journalists & Blogging

14.35 Engaging Journalists & Bloggers Across The Spectrum Of Influence: Tips & Tricks For Extensive Coverage

  • Doug Wills, Managing Editor, London Evening Standard
  • Lucia Adams, Deputy Head of Digital, The Times and The Sunday Times
  • Chris Hamilton, Social Media Editor, BBC
  • Charles Arthur, Technology Editor, The Guardian
  • Simon Read, Personal Finance Editor, The Independent and i paper
  • Tim Arthur, Editor-in-chief, Time Out London

Crisis In Social Media

15.05 Preventing Escalation & Handling Crisis Communications With Proportionate Resources & Reaction To Protect Your Brand
Mary Walsh, Director of Corporate Communications, Eurostar

15.20 Refreshment Break With Informal Networking

Delegate Rountables

15.40 Choose Your Peer-To-Peer Networking Roundtable In The Main Conference Hall

A) Handling Negativity Wisely & Improving Your Communications Strategy
Sacha Law, Head of Digital Communications, Network Rail

B) Developing Vibrant, Interactive Online Communities
Emily Monsell, Consumer Communications Manager, Cafédirect

C) Creating Popular Competitions
Paul Simmons, Head of Marketing Communications, Marwell Wildlife

D) Beyond ROI: The Value Of Social Media To Users
Stuart Witts, Social Media Manager, Marie Curie Cancer Care

Pinterest Spotlight

16.05 Pinterest Under The Spotlight
Leynah Bruce, PR and Digital Communications Manager, The Silverspoon Company

16.20 Bonus Session – Reserved for exclusive partner speaker

Social Media Buy-In

16.40 Communicating The Value Of Social Media Throughout Your Organisation For Continued Involvement & Investment
Simon Nicholson, European Social Media Manager, Honda Motor Europe

17.00 Official Close Of Conference

Consolidate your learning from the main conference day with these separately-bookable, post-conference workshops: 20th November 2013

AM) Measuring The Unmeasurable: Ascertaining The Value & ROI Of Your Coverage

08.45 Workshop Registration

Where To Start?

09.15 Assessing Your Measurement Needs

Measurement In Practice

10.00 Implementing & Maximising Measurement In Practice
Oriana Lauria, News and Social Media Relations, Action for Children

10.45 Mid-Morning Refreshment Break

Measurement & Budgetary Buy-In

11.15 Making The Most Of ROI Analysis For Budgetary Buy-In

12.00 Morning Workshop Closes

PM) Twitter & Facebook: Advanced Engagement & Content Which Delivers Results

13.45 Workshop Registration

14.15 Content Which Cuts Through
James Ley, Campaigns and Digital PR Manager, Sainsbury’s Bank

Advanced Engagement

15.00 Engaging Influencers & Audiences
Charlotte Wood, Marketing Manager,
V&A

15.45 Mid-Afternoon Refreshment Break

Cutting-Edge Innovations

16.15 Utilising Twitter & Facebook Innovations
Michelle Kay, Search and Social Media Manager,
Bank of America

17.00 Afternoon Workshop Closes